This Privacy Policy explains exactly what personal data 788 Game collects, why we collect it, how it is stored, and what rights you have over your own information. We keep it straightforward — no legal jargon you need a lawyer to decode.
Before you read the full policy below, here is a plain-language summary of the six most important privacy commitments we make to every player on the platform.
788 Game does not sell, rent or trade your personal information to third parties for marketing purposes. Your data is used to operate your account and improve the platform — full stop. We share it only with service providers who need it to perform their function, under strict data handling agreements.
All personal data and payment information stored by 788 Game is encrypted at rest and in transit. We use industry-standard security protocols to protect against unauthorised access. Payment details processed through JazzCash, Easypaisa and other channels are handled by certified payment processors — we do not store card or wallet PINs directly.
You have the right to access, correct, download and request deletion of your personal data at any time. These rights can be exercised by contacting our support team. We will respond to data requests within a reasonable timeframe and will never make it unnecessarily difficult for you to exercise these rights.
We only collect data that is genuinely necessary to operate your account, process payments and comply with anti-fraud requirements. We do not collect data speculatively or for purposes unrelated to running the 788 Game platform. If we do not need it, we do not ask for it.
We only send promotional emails, SMS or push notifications if you have opted in to receive them during registration or through your account settings. You can withdraw your consent and unsubscribe from marketing communications at any time — there is no penalty for doing so and it does not affect your account status.
We do not hold your personal data indefinitely. Account data is retained for as long as your account is active and for a defined period after closure to meet legal and anti-fraud obligations. Once that retention period expires, your data is securely deleted or anonymised. You can find the specific retention periods outlined in the full policy below.
788 Game operates the online gaming and sports betting platform available at 788game.onl. For the purposes of this Privacy Policy, "788 Game", "we", "us" and "our" refer to the operator of that platform. "You" and "your" refer to any person who visits, registers on or uses the 788 Game platform in any capacity.
This Privacy Policy applies to all personal data collected through the 788game.onl website, the 788 Game mobile app, live chat, email correspondence and any other channel through which you interact with us. By registering an account or using the platform, you acknowledge that you have read and understood this policy.
Pakistan Players: This policy has been written with our Pakistan player base in mind and describes how we handle data for accounts registered from Pakistan. All transactions and account communications are conducted in English and amounts referenced in PKR.
We collect different categories of personal data depending on how you interact with the platform. Here is a clear breakdown of what we collect and where it comes from:
| Data Category | Examples | Source |
|---|---|---|
| Identity | Name, DOB, CNIC | You (registration / verification) |
| Contact | Email, phone number | You (registration) |
| Financial | JazzCash no., bank details | You (deposit / withdrawal) |
| Technical | IP address, device type | Automatically collected |
| Behavioural | Games played, bets, session time | Automatically collected |
| Communications | Chat logs, support emails | You (support interactions) |
788 Game uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for anything that would surprise you or that you have not either agreed to or would reasonably expect.
No profiling for third-party advertising: We do not build advertising profiles on you for sale to external advertisers or ad networks. Behavioural data collected on-platform is used solely to personalise your experience on 788 Game itself.
Every time 788 Game processes your personal data, we do so on one of the following legal bases:
788 Game does not sell your personal data. We share it only in the specific circumstances described below, and only to the extent necessary for the stated purpose:
Data Processing Agreements: All third-party service providers who handle your personal data on our behalf are bound by data processing agreements that restrict how they may use your information and require them to maintain appropriate security standards.
788 Game uses cookies and similar tracking technologies on the platform. A cookie is a small text file stored on your device that helps the website remember your preferences and track how you use it. We use the following types:
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies at any time. Note that blocking essential cookies will prevent you from logging in to your account. For detailed cookie preferences, visit your account settings on the platform.
We keep your personal data only for as long as it is genuinely needed. The table below summarises our standard retention periods:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & identity data | Duration of account + 5 years after closure | Anti-money laundering and fraud prevention obligations |
| Transaction records | 7 years from transaction date | Financial record-keeping requirements |
| Gameplay logs | 3 years from last activity | Dispute resolution and Responsible Gaming monitoring |
| Support communications | 2 years from last contact | Service quality and dispute reference |
| Marketing consent records | Until consent is withdrawn + 1 year | Evidence of consent |
| Analytics data | 13 months (rolling) | Platform improvement |
When a retention period expires, personal data is either securely deleted from our systems or irreversibly anonymised so that it can no longer be linked to you as an individual.
788 Game takes the security of your personal data seriously. We have put in place technical and organisational measures designed to protect your information against unauthorised access, accidental loss, disclosure or destruction. These measures include:
Despite these measures, no internet transmission or digital storage system can be guaranteed 100% secure. You can reduce your own risk by using a strong, unique password for your 788 Game account and reporting any suspicious activity to support immediately.
Data Breach Notification: In the unlikely event of a data breach that poses a significant risk to your rights, 788 Game will notify affected players as promptly as possible and take immediate remedial action.
As a registered player on 788 Game, you have the following rights in relation to your personal data. To exercise any of them, contact our support team through live chat or at the email address shown in the footer:
Request a copy of all personal data we hold about you. We will provide this within a reasonable timeframe at no charge.
Ask us to correct any inaccurate personal data we hold about you. Most basic details can be updated directly in your account settings.
Request deletion of your personal data. Note that some data must be retained for legal reasons even after your account is closed.
Ask us to restrict processing of your data in certain circumstances, for example while a correction request is being resolved.
Receive a structured, machine-readable copy of data you have provided to us so you can transfer it elsewhere if you choose.
Object to processing of your data for direct marketing at any time. We will act on this immediately with no impact on your account.
The 788 Game platform is strictly for adults aged 18 years and above. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on the platform or provided us with their personal data, please contact our support team immediately.
Upon confirmation that an account belongs to a minor, we will close the account, void any gameplay that took place and delete the associated personal data as quickly as legally permissible. Any funds deposited will be reviewed under our responsible gaming procedures before any return is considered.
Age Verification: 788 Game uses identity verification checks specifically to confirm that players meet the minimum age requirement. These checks may be carried out at registration or before your first withdrawal is processed.
788 Game may send you promotional communications about bonuses, new games, seasonal events and platform updates. We only do this if you have given us your consent at registration or through your account settings. Types of marketing communication we may send include:
You can opt out of any or all marketing communications at any time by updating your notification preferences in your account settings, clicking the unsubscribe link in any marketing email, or contacting support directly. Opting out of marketing does not affect your ability to receive service-related communications such as withdrawal confirmations, security alerts or support responses — those are sent regardless of your marketing preferences because they are necessary to operate your account.
788 Game may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in the law or improvements to our data handling practices. When we make material changes, we will notify registered players by email or through an on-platform notification before the updated policy takes effect.
The updated policy will always be published on this page with a revised "Last Updated" date at the top. We encourage you to review this page periodically so you are always aware of how your data is being handled. Continuing to use the platform after a policy update has taken effect means you accept the revised terms.
If any proposed change to the policy is one you are not comfortable with, you are entitled to close your account and withdraw your remaining balance before the change takes effect. Contact support if you need assistance with this process.
If you have any questions, concerns or requests relating to this Privacy Policy or how 788 Game handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week via live chat on the platform.
You can also reach us by email — our contact address is shown in the footer of every page on 788game.onl. Please include "Privacy Request" in the subject line so your message reaches the right team quickly. We aim to respond to all privacy-related enquiries within 5 business days.
For requests to exercise your data rights — such as accessing, correcting or deleting your personal data — please also provide your registered email address and username so we can locate your account efficiently. We may ask for proof of identity before acting on a data rights request, to ensure we are dealing with the actual account holder.
We take privacy queries seriously. No request will be ignored or delayed without a valid reason. If we cannot fulfil a request due to a legal obligation, we will explain why clearly and tell you what options you have.
You are always in control. Log in to your 788 Game account to update your personal details, adjust marketing preferences, set Responsible Gaming limits or contact support to submit a data request.